@article{oai:obirin.repo.nii.ac.jp:00001194, author = {五十嵐, 元一 and IGARASHI, Genichi}, journal = {桜美林論考. ビジネスマネジメントレビュー, The journal of J. F. Oberlin University. Business management review}, month = {Mar}, note = {1, KJ00009822179, 論文, Article}, pages = {1--12}, title = {顧客満足度の高い宿泊業の企業行動}, volume = {5}, year = {2014}, yomi = {イガラシ, ゲンイチ} }